Delivery & Returns
UK (excl Northern Ireland) postage: 1-2 day service £3.95 (orders can take up to 7 days to process before shipping)
Northern Ireland - £5.65 Royal Mail signed for service (orders can take up to 7 days to process before shipping)
Ireland - £13.50 DPD 2 day service, local tax charges are to be paid for by the customer
EU Shipping - £12.00 DPD road service 4-10 day service, local tax charges are to be paid for by the customer
Rest of the World - £15.00 DPD road service , delivery times vary based on location.
Local pick up - if you live close to us, we are happy for you to save postage costs and collect your item from us while we are open.
For online sales we are happy to accept returns on any items in perfect condition, unused, unwashed and in the original packaging. Items must be returned within 14 days of receiving your order. We recommend recorded delivery for returning items to us as we cannot guarantee refunds on damaged or lost items. We do not cover the shipping cost of returned items. ‘Design your own’ orders are non refundable.
Please complete our contact form to arrange your refund. We endeavour to refund your account within 14 days.
PLEASE SEND ALL RETURNS TO:
Cotton Creates, 93 Whipps Cross Road, London, E11 1NJ